Why algorx?
Direct to your door
No gatekeepers
Save 40-60% on care
Bank-level security
Advanced lab panels
refund policy
Refund, Return, and Lost/Stolen Package Policy
Refund, Return, and Lost/Stolen Package Policy
refund policy
Refund, Return, and Lost/Stolen Package Policy
Eligible Refunds
Eligible Refunds
You may be eligible for a refund or partial refund under the following conditions:
– Your order has not yet shipped.
– Your lab work has not yet been processed.
Eligible Refunds
You may be eligible for a refund or partial refund under the following conditions:
– Your order has not yet shipped.
– Your lab work has not yet been processed.
Refund Fees
– All approved refunds are subject to a 25% processing fee to cover administrative and service-related costs.
– If a licensed provider has reviewed and approved your order, a $15 provider fee
is non-refundable—even if the medication has not yet shipped.
– Refunds will be issued to your original payment method within 5–10 business days after approval.
Refund Fees
– All approved refunds are subject to a 25% processing fee to cover administrative and service-related costs.
– If a licensed provider has reviewed and approved your order, a $15 provider fee
is non-refundable—even if the medication has not yet shipped.
– Refunds will be issued to your original payment method within 5–10 business days after approval.
Non-Refundable Items
Non-Refundable Items
– Once lab work has been processed, the service is non-refundable.
– Shipped medications or lab kits are non-refundable to ensure product safety and compliance.
Non-Refundable Items
– Once lab work has been processed, the service is non-refundable.
– Shipped medications or lab kits are non-refundable to ensure product safety and compliance.
How to Request a Refund
How to Request a Refund
To request a refund, email us at support@algorx.ai with your full name, order number, and reason for the request.
Our team will review and respond within 2–3 business days.
How to Request a Refund
To request a refund, email us at support@algorx.ai with your full name, order number, and reason for the request.
Our team will review and respond within 2–3 business days.
Lost or Stolen Packages
Lost or Stolen Packages
AlgoRX is not responsible for packages marked as “Delivered” by the carrier.
If your tracking shows a delivery but you can’t locate the package:
Check common delivery areas (porch, mailbox, neighbors, front desk, etc.)
Contact the shipping carrier to file a claim.
Notify our team at support@algorx.ai and we’ll assist where possible.
We are unable to provide refunds or replacements for packages confirmed as delivered by the shipping provider.
Lost or Stolen Packages
AlgoRX is not responsible for packages marked as “Delivered” by the carrier.
If your tracking shows a delivery but you can’t locate the package:
Check common delivery areas (porch, mailbox, neighbors, front desk, etc.)
Contact the shipping carrier to file a claim.
Notify our team at support@algorx.ai and we’ll assist where possible.
We are unable to provide refunds or replacements for packages confirmed as delivered by the shipping provider.
Returns
Returns
Due to safety and compliance regulations, we do not accept returns on lab kits or medications—whether opened or unopened.
Returns
Due to safety and compliance regulations, we do not accept returns on lab kits or medications—whether opened or unopened.
Ready to Transform
Your Health?
Ready to Transform
Your Health?
Ready to Transform
Your Health?